Additional Charges
| Mail Collection | Free of charge. No collection from City EC1. |
| Mail Forwarding | £2.70 per mailing (not per item) plus postage. |
| Sent by Track and Signed for Service | £12 including carriage charges under 1 kilo. |
| Parcels | Packets under 1kg handling fee £3.60. Parcels handling fee £7.20 under 3 kilos and £13.20 between 3 and 5 kilos. No parcels can be received at City EC1. Max 5 kilos. Postage is charged at courier rate + 10%. |
| Mail Scanning | £2.70 per letter/document |
Telephone Charges
| Call Handling | First ten calls a month are free, then £2.70 per incoming call (telephone answering only) |
| Call Forwarding | Charged at 12p per minute to a UK landline and 24p to a UK mobile |
| Fax2Email | £12 per month plus £2.70 per fax |