February 2021

In line with the government’s road map for the easing of the national lockdown, from April 12th customers will be able to collect mail from our Dalton House office in South West London. Until then, from 8th March, we will be resuming normal office hours 9.30am to 4.30pm but collection in person will not be…

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December 2020

As per the new guidelines, London is now in Tier 4. We will no longer be allowing customers to come and collect mail or parcels. Anyone who comes to the office WILL NOT receive mail to avoid the spread of the virus. The office will be operating at limited office hours during this time, and…

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November 2020

Dear Customers Following the government guidelines for a national lockdown on Thursday 5th November, our office will remain open with reduced working hours. As of Thursday 5th November our office opening hours will be 10am to 2pm, Monday to Friday. For the safety of our staff members and to comply with the guidelines set out…

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October 2020: Customer Portal

Shortly, we will be introducing the London Office self-service portal for our customers. This will let you know how many mail items you have received, and when they were posted to you. It also allows secure upload and download of scanned documents. We will send details of how to set up your account and access…

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